Quotes

● Quotes are valid for 30 days.

● We cannot hold dates or provide tentative bookings. To confirm your quote and secure

your date, we require an initial non-refundable booking fee payment of $500.00 PLUS GST or 30% of total cost if above $5000.00

● It is your responsibility to review all wedding/event details/conditions, including the date, wedding venue and quantities of items to be delivered.

● All quotes/floral briefs & design concepts are to remain the property of The Bohemian Flower Collective Pty Ltd and will not be shared with other florist or wedding and event suppliers unless written consent is received by The Bohemian Flower Collective

Single Florist Policy

● The Bohemian Flower Collective Pty Ltd operates on a single florist policy for weddings. This means that if you are requesting The Bohemian Flower Collective Pty Ltd to supply and create florals for your wedding, we must provide 100% of the floral styling for your day. This is to ensure a cohesive design and non-dilution of our brand.

Booking Confirmation

● A booking is confirmed upon receipt of an initial non-refundable booking fee payment of $500.00 PLUS GST if total cost is under $5,000 or/ an initial non refundable booking fee payment of 30% of the total cost if above $5,000.

● This initial payment is non-refundable. It is compensation for our work done to date and

is required to secure our services for your date because it precludes us from booking

another event on your event date.

● This payment will be deducted from the total owing.

● Changes to the quote can be made up intil 4-6 weeks prior to your wedding/event

Payment Terms

● The balance owing on your order is due 30 days prior to your wedding date.

● We cannot deliver any items or event designs without final confirmation of payment

receipt.

● Payments can be made direct deposit.

Changes to Quote

● Upon accepting this quote, you are agreeing to the items and to the total value listed.

● Should you wish to make changes to the items in this quote, we require a minimum of

30 days notice before your event date. However, please note, the final quote amount

cannot be reduced by more than 10% from the original agreed upon estimate.

● Changes to your event date and venue can only be made under the conditions listed in

the “Rescheduled & Relocated Events” section.

● All changes must be made in writing to alishaerin@bohemianflowers.com.au

Wedding/Event Cancellations

● If the client decides to cancel this agreement, it must be done in writing to alishaerin@bohemianflowers.com.au at least 30 days before the event.

● Events cancelled within 30 days of the event date remain payable in full, regardless of

the circumstance.

● If you cancel your event and provide more than 30 days notice, the initial payment

made remains non-refundable. Moneys paid above and beyond the initial booking fee payment of $500.00 plus gst will be refunded.

● We reserve the right to cancel the contract at any time. In this instance, you are

entitled to a full refund.

Rescheduled & Relocated Events

● The client must advise of any change to the event venue or event date in writing to

alishaerin@bohemianflowers.com.au

● We will do our best to accommodate new dates or location changes however we

cannot guarantee our availability.

● If we are unavailable on your new event date, or are unable to accommodate your

change of venue, the initial booking fee payment made remains non-refundable.

● If we are available on your new event date, or able to accommodate your venue

change, the initial booking fee payment made will be transferred to the new date. A new contract

and quote will be drawn up taking into account the changed circumstances. (For

instance, wholesale product prices fluctuate through the season, delivery and hourly

wages vary depending on venue set-up requirements.)

Price Variations

● We reserve the right to amend or change the pricing outlined in this quote in the event

of cost changes beyond our control (e.g. wholesale flower prices).

● We will make every effort to honour the original agreed price, however the current

volatile nature of shipping (national/international) dramatically affects wholesale

flower prices.

● Any price increases will be formally advised to you in writing and a recommendation

provided to the client at least 14 days prior to your event date.

Product Substitution & Availability

● All flowers and foliages are subject to seasonal quality and availability.

● Unfortunately, we cannot guarantee availability, exact colours or shades of specific

product. When working with Mother Nature, there are no guarantees. Unseasonably

warm, wet or cool seasons have a dramatic impact on flower and foliage availability.

● Regardless of the availability of specific products, we will always adhere to the agreed

colour palette and aesthetic of floral design, as outlined in our supplied design inspiration

● We reserve the right to substitute all floral and sundry products to ensure the highest quality ingredients and will use our best efforts to preserve the integrity of the proposed colour scheme and use equivalent flowers are used. If needed, a final consultation can be arranged to discuss alternative options.

● Containers and vases may change due to supplier issues, we will substitute the selected

product with items of greater or equal value, in line with the overall look and feel for

the event.

● Refunds will not be given for minor changes in flower type or appearance.

Delivery

● Upon delivery (or collection) the client assumes all responsibility and care for your

flowers and designs.

Hired Pieces

● All hire items remain our property and are provided on a hire only basis, unless

purchased by the customer.

● All hire pieces must be returned to us within 48 hours of the wedding, unless agreed

otherwise.

● Please advise your guests that all hired items (e.g. vases & votives) must not be

removed from the venue, otherwise you will be charged the full cost of replacement of

each item not returned to us.

● Clean, unbroken return of all hired stock is your responsibility.

● Lost, broken or damaged stock on hire from us must be paid for in full, by you.

● We reserve the right to charge an additional holding fee for hire items. We also reserve

the right to charge the client full replacement costs for items damaged, lost or broken.

Photographs & Video Footage

● We retain the right to photograph all finished work and use photographs of your

wedding/event in our marketing efforts. This includes, but is not limited to social media,

brochures, websites, Pinterest, advertising, magazine submissions and other publications

related to self-promotion and marketing.

● Photos taken by us of your arrangements remain our property. Our photos are not to

be reproduced, copied or edited in any way by you or any third party without our prior

permission.

● Any photos provided to us by your photographer will only be used by us for promotion

and marketing of our business. Photographer’s credits will be displayed.

● We reserve the right to hire an independent photographer to capture our work on the

day. Usage of these images will be limited to our own marketing and self-promotion

applications.

Installations + Large Scale Designs

● It’s the client’s responsibility to advise the venue / events manager regarding the scope

of designs.

● The responsibility remains with the client to seek the required permissions from the

venue to construct any hanging, suspended or other uncommon floral installations.

● We cannot be held responsible or liable for any instances where work cannot be

completed and achieved due to a lack of permission or safety at the venue.

Supplying Your Own Vases + Structures

● Please check that your vases and vessels are water tight before you drop them off to us.

● If you are using your own archway or ceremony structure, it’s your responsibility to

ensure it is securely anchored into the ground in anticipation of all weather conditions

(wind, rain etc.). Please check with the venue manager as to how and when this can be

set-up.

● We won’t provide refunds for any work that cannot be completed by us on the event

day due to faulty or unsafe materials provided by the client.

● We cannot be held responsible for any damage done to items hired by the client.

Disposal

● Due to the nature of turnaround and clean up of wedding venues, unless otherwise specified by the client, The Bohemian Flower Collective will remove and dispose of all remaining flowers in the venue at the prescribed bump out time. Should the client wish to keep florals (this does not include The Bohemian Flower Collective’s vases/vessels/structures unless agreed and paid for), they are responsible for removing them prior to bump out or arranging with the venue for them to be stored for client collection.

Disputes

● Dialog regarding a dispute with any wedding/event order will only be entered into within 48 hours of the wedding/event.

Privacy

● We respect your privacy. Your names, wedding date, contact details, order information

& pricing will be treated with complete privacy.

● We will not speak with any media representative or release any information unless you

give us consent to do so. We request you do the same and do not disclose order and

pricing or design details to anyone without our express written consent.

Extreme Weather Conditions

● In the instance of extreme weather (wind, rain, heat, or cold), we will always put safety

first and will follow government advice regarding any event including flooded roads

and bushfire evacuations.

● We cannot be held liable for the impact extreme weather conditions have on our ability

to safely do our job.

● Extreme temperatures and high winds have a dramatic impact on flowers. While we will

do our best to go above and beyond, we cannot be held responsible for damaged

florals as result of weather.

Impact of COVID-19

● We take public health seriously and adhere to all health and safety requirements:

masks, gloves, proper sanitary measures and social distancing are a part of our basic

service standards.

● Where we cannot safely perform our duties as a direct result of COVID-19, we will

advise the client in writing.

● Should we be required to quarantine in the lead up to your event date, we will advise

you in writing and provide you with our plan of action.

● Should someone from your event contract COVID-19, it’s your responsibility to advise us

in writing as soon as possible.

● In the case that a lockdown/restriction cancels or down scales the size of your floral requirements any flowers ordered prior to 4 weeks before your wedding/event will be added to other floral arrangements and used or delivered to you in the event the wedding/event is cancelled.

Force Majeure

● In the event either party is unable to perform its obligations under the terms of this

Agreement because of acts of God, strikes, equipment or transmission failure or

damage reasonably beyond its control, or other causes reasonably beyond its control,

such party shall not be liable for damages to the other for any damages resulting from

such failure to perform or otherwise from such causes.

● In the instance the force majeure event results in the cancellation or relocation of the

wedding within 30 days of the planned date, and the wedding date is unable to be

rescheduled or relocated by mutual agreement as per this Agreement (Rescheduled &

Relocated Events), you agree that you will be liable for:

○ The initial booking fee payment of $500.00 PLUS GST; and

○ An amount equivalent to the cost of any flowers or materials purchased by us to

meet our obligations under this Agreement.